|The price you pay depends on how many booths you have in your call shop.
You can choose between four price plans for Bill My Calls:
- A monthly flat rate, with no minimum contract term.
- A 50% discount, for a 1 year contract.
- A 60% discount, for a 2 year contract.
- A 70% discount, for a 3 year contract.
Best of all: if you choose a one, two or three year contract, you will continue to
receive the discount after your minimum term has finished, but you will only have a
If you are a reseller with a large number of call shop customers, we may be able to
offer large discounts on these prices. Please contact us for more information.
The service requires prepayment. For the
monthly option, you need to make a monthly payment at the beginning of each month.
For a one, two or three year contract, you need to make a full prepayment for that term
when the agreement starts. Prepayments are not refundable mid-term. Mid-term
booth additions are charged at $5.00 per month, less a discount of between 50% and 70% if
you choose a new minimum term for those booths.
All prices shown are in US Dollars. VAT will apply to
customers in the UK at the rate currently in force.
|There may be some additional charges that apply to you, although you can
usually avoid these:
- NAT Penetration
If your installation requires NAT Penetration, then we will
charge you $0.0040 per minute for connected calls. NAT Penetration is not enabled on
Bill My Calls account by default, but may be required if
your VoIP Provider does not provide this and your VoIP devices are behind a NAT
router. You can often avoid this requirement by reconfiguring your router.
Please see our explanation of NAT
Penetration for more information.
- New VoIP provider
If you change VoIP provider, then our engineers will need to
set that provider up on our switch; test the interconnection and switch your calls to the
new provider. We charge $20.00 for this service.
- Rates upload
The Bill My Calls online
control panel lets you easily set the rates for your calling service. You can even
upload a complete rate table in CSV format. If you need us to upload a rate table
for you, you will be charged $10.00.
- Equipment configuration
We provide detailed instructions for configuring many VoIP
devices. If you need our engineers to configure your gateway, then there is a charge
of $75.00 per hour for this service.
- PAP2 configuration
We have a remote provisioning system for Linksys PAP2 and
Sipura gateways. We charge $20.00 for providing this service. The hourly
equipment configuration fee does not apply.
- Credit card and PayPal payments
There is a 5% transaction fee for online credit card payments
in Euro or US Dollars. There is a 5% transaction fee for PayPal payments. You
can avoid these charges by paying by credit card in Pounds Sterling, wire transfer or
Western Union Quick Pay. None of these payment methods attract a transaction fee.